Customer Relationship Management Certificate Completion Plan


PROGRAM INFORMATION: The program is designed to help equip individuals with the necessary customer service skills for providing excellent customer service and the ability to supervise customer service processes.

REQUIRED COURSES 

COURSE SECTION COURSE TITLE CREDIT HOURS
POFT 1301 Business English 3
POFT 2312 Business Correspondence & Communications 3
MRKG 1311 Principles of Marketing 3
MRKG 1301 Customer Relationship Management 3
BMGT 1301 Supervision 3
MRKG 2312 e-Commerce Marketing 3
Total Credit Hours   18

 

 

Navarro College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate and baccalaureate degrees. Navarro College also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Navarro College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org).