Business Office Systems and Support (BOSS)


The Occupations

Administrative Aides, Administrative Specialists, Senior Administrative Assistants, Executive Assistants, Senior Executive Assistants, Accounting Assistants, Information Technicians, Office/Facilities Coordinators and Administrators

About the Occupations

Now more than ever, administrative assistants and front office professionals play an integral role in the success of an organization. These administrative professionals are skilled at performing a variety of administrative duties. They are becoming members of the management team and assuming roles once reserved for managerial and professional staff members. Many opportunities await those professionals who master technology and use their interpersonal and communication skills effectively.

The Business Office Systems and Support (BOSS) Program is structured to prepare students for a wide range of front office careers using state-of-the-art technology software. The program courses are specifically designed to develop competencies in office procedures, software applications, basic accounting skills, organizational skills, office management, project management, and the essential workplace soft skills. These skills are essential to upgrading existing work knowledge. As technology continues to advance, retraining and continuing education will be an essential part of jobs in business.

WORK ENVIRONMENT  
Employers
  • Business, industry, and government agencies
  • Colleges, universities, professional schools, and public schools
  • Billing service organizations
  • Insurance companies
  • Banks and insurance companies
Typical Schedule
  • Work customarily during weekdays
  • 35-40 hour work week
  • May telecommute or have a flexible working arrangement
Tools and Equipment
  • Computers (hardware and software) Automated office equipment
  • Forms, budgets, reports, records, and schedules correspondence, invoices, catalogs, and brochures Web and virtual conferencing
WORKER PORTRAIT  
Skills and Aptitudes
  • Skilled in the latest office trends, culture, and technology
  • Highly productive and makes efficient use of technology
  • Excellent oral and written communication skills
  • Flexible, shows initiative and has the ability to work and make decisions independently
  • Displays professionalism, integrity, and honesty
  • Works well under pressure and consistently meets deadlines
  • Listens effectively and uses good judgment, discretion, and common sense
  • Thinks critically, uses sound reasoning, and makes ethical decisions
  • Strong interpersonal skill, a team player, respects diversity
  • Adapts to the changing workforce
Interests
  • Likes to work with and meet people
  • Enjoys keeping things organized and running smoothly
  • Interested in new technology and a variety of work settings
OUTLOOK OCCUPATION
Good Executive Secretaries & Executive Administrative Assistants
Good Accounting Assistants & Auditing Specialists
Good Administrative Assistants, Secretaries
Excellent Receptionists, Information Clerks
POSITION SALARY (PER YEAR)
Executive Secretaries & Executive Administrative Assistants $51,270
Accounting Assistants $27,554 - $52,000
Administrative Assistants, Secretaries $33,240

 

 

CONCENTRATION OPTIONS DEGREE / CERTIFICATE TYPE DEGREE PLANS
Business Office Systems & Support (BOSS) Associate in Applied Science View Degree Plan
Administrative Professional I Certificate View Degree Plan
Administrative Professional II Certificate View Degree Plan